Frequently Asked Questions
Everything you need to know about your cozy essentials.
How long does shipping take for my order?
Standard shipping typically takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your package leaves our warehouse.
What is your return policy?
We offer a 30-day window for returns on all unworn items in their original packaging. Please visit our returns portal to initiate a request.
How should I care for my Snuggle Puppy apparel?
To maintain the softness of the fabric, we recommend machine washing on a cold, gentle cycle and tumble drying on low heat or hanging to dry.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International delivery times vary by location, typically ranging from 10-21 business days.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Afterpay.
Are your products ethically sourced?
Absolutely. We partner with manufacturers who prioritize fair labor practices and sustainable materials to ensure our fashion is as kind as it is comfortable.